Welcome to Janelle Voyages! By using our website and purchasing our travel products, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.
1. General Information:
- Janelle Voyages offers travel products such as luggage, accessories, and more.
- By accessing and using our website, you confirm that you have read, understood, and agree to comply with these Terms and Conditions.
2. Products and Availability:
- We make every effort to ensure that the products listed on our website are accurate and up-to-date. However, the availability of products may change without notice.
- We reserve the right to modify or discontinue any product or service at any time, without liability to you or any third party.
3. Orders and Payments:
- All orders placed through our website are subject to acceptance and availability.
- Payment is only available through Cash on Delivery. Once your order is placed, a representative from Janelle Voyages will contact you to confirm the order details and delivery date.
- We will process your order once the payment is received at the time of delivery.
4. Delivery:
- Delivery is available to specific locations, and we will inform you of the estimated delivery time during the order confirmation process.
- We are not responsible for delays caused by third-party courier services or unforeseen circumstances.
5. Returns and Refunds:
- We accept returns or exchanges for defective products or items damaged during delivery. If you receive a damaged or incorrect item, please contact us within 7 days of delivery for assistance.
- As we only offer Cash on Delivery payments, any refunds for accepted returns will be processed via store credit or in the form of replacement products, as per our return policy.
6. Privacy and Data Protection:
- We collect personal information only for the purpose of processing orders and providing customer support. For detailed information, please review our Privacy Policy.
- By using our services, you agree to the collection and use of your information as outlined in our Privacy Policy.
7. Intellectual Property:
- All content on our website, including logos, text, images, and graphics, is the property of Janelle Voyages and is protected by intellectual property laws.
- You may not use any of our content without express permission.
8. Limitation of Liability:
- Janelle Voyages will not be held liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.
- Our total liability, in any case, shall not exceed the total amount paid by you for the product(s) in question.
9. Indemnity:
- You agree to indemnify, defend, and hold harmless Janelle Voyages, its employees, affiliates, and partners from any claims, damages, losses, and expenses (including legal fees) arising from your use of our website, products, or services.
10. Governing Law:
- These Terms and Conditions shall be governed by and construed in accordance with the laws.
- Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts.
11. Changes to Terms and Conditions:
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The updated version will be posted on this page with the revised date.
- By continuing to use our website after any changes are posted, you accept and agree to the modified terms.
12. Contact Us:
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]