At Janelle Voyages, we respect your privacy and are committed to protecting the personal information you provide when using our services. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect:
When you make a purchase or interact with our website, we collect the following personal information:
- Name
- Address
- Contact details (email and phone number)
- Payment information (Please note, we only offer Cash on Delivery)
2. How We Use Your Information:
We use the collected information to:
- Process your orders and deliver your travel products.
- Provide customer support and respond to your inquiries.
- Improve our products, services, and website performance.
- Send promotional offers and updates (if you have consented).
3. Data Protection:
We implement appropriate technical and organizational measures to safeguard your personal data. However, please remember that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Opt-Out Instructions:
You have the right to opt-out of receiving marketing communications from us. If you no longer wish to receive promotional emails, please follow the unsubscribe instructions included in each email or contact us at [email protected].
5. Cookies and Tracking Technologies:
Our website may use cookies to enhance your browsing experience. Cookies help us understand how you use our website and improve functionality. You can choose to disable cookies through your browser settings, though this may affect your user experience.
6. Updates to This Privacy Policy:
We may update our Privacy Policy from time to time.
7. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]